Improving guest experience and operational performance for restaurants, hotels, pubs, and resorts.

Consultancy beyond just advice.

The world of hospitality is complex and evolving. Identifying the challenges affecting your operation is the first step.

• Employee Retention
• Team Building
• Product & Service Consistency
• Kitchen Layout and Efficiency
• Cultural Expectations
• Societal Shifts and Trends
• Guest Satisfaction
‍• Strong, Recognizable Identity

We help you address these challenges head-on, then turn them into strengths.

Explore Restaurant & Pub Services

Exceptional guest experiences and stronger results begins with practical, hands-on expertise.

The Culineer Discovery Audit provides an honest assessment of your current operation, followed by proven action items and next steps to success.

Our tailored Consultancy Packages provide the level of support to meet your goals and create a culture of success.

Be prepared for your new venue launch with expert support. Culineer will guide you through planning, SOPs, menu creation, recruiting, hiring, and training with our robust Launch Programme.



Discovery Audit

Get an honest, unbiased view of how your operation is really performing. Through mystery visits and confidential staff interviews, we identify what’s working well and what’s holding you back. It’s a low-commitment way to gain professional insight and explore working together.

Launch Programme

Launching or rebranding a restaurant, pub, or food outlet? Don’t go it alone. The Culineer Launch Programme gives you expert guidance on menu development, kitchen design, team setup, and pre-opening training — so you open with confidence and strong foundations.

Kitchen Planning, Design & Operation

We combine practical kitchen design with real operational expertise.  Our founder brings decades of experience to kitchen design and layouts that are not only efficient and compliant, but actually work for the team on a busy service.

Consultancy Packages

Three tailored levels of support designed to match your goals and budget. From targeted improvements to full operational transformation, we provide the exact level of hands-on help you need.
Explore Hotel & Resort Services
We help hotels and resorts improve guest satisfaction and operational performance through targeted audits and expert support. Our services focus on the full guest journey as well as the specific performance of dining and food & beverage outlets.
"The only way to differentiate yourself from your competition is through service. Everything else can be copied." - Isadore Sharp (Founder of Four Seasons Hotels and Resorts)

Dining Audits

Receive a focused evaluation of your hotel’s restaurants, bars, and overall food & beverage performance. We assess food quality, service standards, and operational efficiency to help strengthen your dining outlets and improve guest experience and profitability.

Guest Experience Audits

Get an honest, professional assessment of how your guests experience your hotel or resort from arrival to departure. Through undercover stays and detailed observation, we provide clear insights and practical recommendations to improve guest satisfaction and reviews.
Explore Services

Is your pub evolving?

Your customers are.

The post-pandemic effect has been especially taxing for many pubs. From staffing challenges to identifying a wet/dry mix, many pubs are seeking creative ways to thrive. Our Discovery Audit will help you explore market tends that improve revenue.

Recipe Development

We will help you create signature recipes
and menu items that give you a competitive advantage set you apart.

Service Standards

Create standards of service that everyone understands and performs. The guest experience remains consistent across staff.

Chef Admin Training

Your chef's a great cook!  
But not great at managing staff or manage costs.
Let's get that sorted.

Training the Critical Eye

Our Critical-Eye Training helps build
a staff to consciously and unconsciously develop attention to details.

Hotel & Resort Audits

We help you improve guest satisfaction and operational performance through targeted audits and expert support.

Employee Retention

Get the tools and training you need
to attract and secure employees
who enjoy their jobs and want to stay.

Team Building

Get your team on the same page.
We'll help bring your staff together
and operate efficiently and affectivly.

Training & SOP Materials

Evaluate or create employee manuals, job descriptions, training materials, and SOPs.

Brigade Evaluation

Is your kitchen brigade operating efficiently? We'll work with you to evaluate, educate, and elevate.

Menu Engineering

Get the most out of your menu by offering a mix of item that not only sell well, they generate better and predictable revenue.

Pub Conversions

Is a pub conversion the right move? We'll
explore and present options based on
proven concepts and real data.

Download Essential Resources

Stop Bleeding Money on Staff:
The No-Nonsense Guide to Hiring, Training, and Keeping Great People in Hospitality

Learn More & Download Guide

"I can't say enough good things about guys from Consult Pro. They completely transformed our project and brought it to the next level with their expertise in UX."

Clark Vision from Ipsumniom

"Consult Pro was a game changer for our company. Their team took the time to understand our vision and helped us bring it to life."

Jennifer Aniston from Ipsum Show

"Consult Pro was a game changer for our company. Their team took the time to understand our vision and helped us bring it to life."

Magda Gessler from Lorem Amet
“One cannot think well, love well, sleep well, if one has not dined well.”
Virginia Woolf